Who

We Are

 

 

Company Overview

For decades, we’ve offered our clients the reliability, flexibility, and experience necessary for them to deliver digital and print-based communications the way they want.

With three full-service fulfillment locations that process over 993 million printed impressions every year, our HIPAA compliant, fully-automated document factory follows robust quality protocols to help us bring your ideas to life.

Our quality qualifications:

  • ISO9000-1: 2015 and ISO45000-1: 2018
  • Pitney Bowes Brilliance Award for Industry Leading Compliance
  • G7 Master Facility Colorspace Certification
  • Awarded for our full-color printing systems that can consistently reproduce the entire color space
     
 

 

2 billion pages

printed per year

 

100% mail tracking

of each page and mail package

 

Three facilities

operating 24/7/365

 

210 million

mailed pieces yearly

 

 

4 million documents

processed per week

 

99.9%

accuracy rate

 

ISO9000-1:2015

 

 

ISO45000-1:2018

 

 

 

 

 

 

 

Consistently trusted by clients

Net Promoter Score: 

Net promoter score (NPS) is the gold standard of customer experience metrics. By measuring customer perception based on how likely they are to recommend a specific brand to a friend or colleague, NPS measures the loyalty of customers to a company, with scores ranging from -100 to +100.

With a net promoter score of 77 and a 9.2 likelihood to recommend from our clients, we’re proud to consistently rank as one of our customers’ most trusted collaborators.

 

 

 

Proven Security


Service Organization Controls Certification

Our SOC2 status means you can be confident about how we maintain controls, including confidentiality, privacy, and security.

Data Security Standard Certification
(Payment Card Industry)

Our controls around cardholder data reduces the risk of credit card fraud for our clients and their customers. 

G7 Certification

This certification guarantees visual similarity across all print processes. Awarded to suit your brand’s color needs, every time.

HITRUST Certification

Our multiple layers of security and backup support have earned us HITRUST certification, which confirms our high privacy, security, and regulatory standards, including federal and state regulations.