HM Document Solutions (HMDS) rebrands to Forge

workers holding a sign with the forge logo on it

Nov 06, 2023

HM Document Solutions (HMDS) launches new brand - Forge - to reflect evolution of its digital capabilities and correspondence technology to better meet client needs

PITTSBURGH (November 6, 2023) -- To reflect its advancement from a traditional print and mail provider to an innovative, correspondence solutions company that operates a dynamic digital document factory, today, HM Document Solutions unveiled its new brand - Forge.

A wholly owned subsidiary of enGen, Forge (formerly known as HMDS) offers print, mail, and digital correspondence solutions across the health, finance, government, manufacturing, and retail industries, serving more than 50 clients nationwide and processing over 300,000 jobs annually. 

Forge's document factory is an integrated, end-to-end process flow which utilizes cutting-edge technology and provides real-time, dependable, and consistent service to empower clients to convey their messages. 

"Forge's automated document factory brings structure, security, and simplicity to the complex correspondence needs of our clients across the industries we serve. From our digital capabilities to the people on our team, we are forging the future of commuincations solutions," commented Paul Jorgensen, vice president of Print Operations. "I am eager to bring Forge's vision to life and deliver the results that we believe will meet the needs of our existing and future clients."

Forge is comprised of individuals with technical expertise and a passion for developing innovative solutions that ensure their document processing technologies evolve to meet the needs of its clients - both current and future. 

About Forge

Forge's automated document factory is powered by enGen's larger dynamic ecosystem of smart auomation and technology that supports and streamlines complex operations of health plans and their provider partners. However, since enGen (formerly knows as HM Health Solutions) was founded in 2014, Forge has grown to provide their solutions to more than just the health industry. Comprised of over 200 employees, Forge now services 50 clients across the health, finance, government, manufacturing, and retail sectors. 

About enGen

enGen's dynamic ecosystem of smart automation and technology supports and streamlines complex operations for health plans and their provider partners. Founded in 2014 as HM Health Solutions (HMHS), enGen is a wholly owned subsidiary of Highmark Health. enGen has more than 12,000 employees and works with health care plans serving more than 11 million members nationwide. To learn more, visit

About Highmark 

Highmark Health, a Pittsburgh, PA-based enterprise that employs more than 37,000 people who serve millions of Americans across the country, is the parent company of Highmark Inc., Allegheny Health Network, and enGen. Highmark Inc. and its subsidiaries and affiliates provide health insurance to approximately 6.8 million members in Pennsylvania, West Virginia, Delaware, and New York as well as dental insurance, and related health products through a national network of diversified business. Allegheny Health Network is an integrated delivery network comprised of 14 hospitals, more than 2,500 affiliated physicians, ambulatory surgery centers, an employees physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. To learn more, visit 


Kaitlyn Joyce

Director, Strategic Communications